We Work to the Principles of the Advocacy Charter
Clarity of Purpose
We have clearly stated aims and objectives and are able to demonstrate how we meet the principles in the advocacy charter. We ensure everyone we work with knows what we can do and what we cannot do.
We are independent of councils and other public authorities including NHS, education and care providers. We make challenges on our service users behalf when it’s needed.
Confidentiality, Data Protection and Safeguarding
We have a written confidentiality policy and make sure we take proper and protective care of information about you. All our people are safeguarding trained and experienced and DBS checked.
In most cases service users decide what we do on their behalf. We have a clear way of supporting people who cannot tell us what they want, to make sure their rights and interests are protected.
Empowerment – Voice and Influence
We encourage people we meet to speak up for themselves wherever we can we encourage people to think and review and evaluate our services and invite them to tell us their opinions.
Equality of Opportunity
We make sure that anyone who wants an advocate and needs our service can get one and we ensure they will be treated fairly regardless of their ethnicity, nationality, gender, sexual orientation, disability, age or religion or beliefs or other equalities characteristics.
We aim at all times to be anti discriminatory and to promote rights and positive citizenship values, including the British values
We make sure everyone we deal with gets a fair and proportional time with
A Parent's Testimonial
"This funding could not have come at a better time for families who have children with Autism in the UK, especially here in Sheffield where things have been at crisis point for so long, to help families put their voice across independently and for providing support for children and families to."
Donna from Sheffield